What Are My Ordering Options? TOP
The easiest way by far to order is to purchase your items online using our secure credit card processing service, ccnow. CCNow gives you the option of using a credit card or using paypal's service to pay for your order.
However, we understand that internet shopping is still a nervewracking idea for some, so please feel free to phone or fax in your order to us at 818-567-4437. If you chose this option, please be prepared to give us your name, shipping and billing address, a phone number where we can reach you if we have questions about your order, your credit card number and expiration date, and the list of items you'd like to order.
You may also send us a money order and cashiers check to:
Three Fairy Babies
13547 Ventura Blvd #443
Sherman Oaks, CA 91423
How Will My Order be Shipped & What is the Usual Shipping Time? TOP
We generally ship via US Priority mail. Because we are three different artists, however, occasionally your order may be shipped from varying locations using another method, depending on what will get your order to you in the most efficient and timely way. We usually try to ship within a week of receiving your order. Because we are small studios, however, sometimes this is not possible, for instance if we are travelling at a show or other event. Please feel free to email us to ask for a shipping status on your order. There is a one time flat handling fee of $4.00 per order.
What is your returns policy? TOP
We value customer service and want you to be 100% pleased with your order. We will glady refund your money upon return of any item you are not satisfied with it. However, if your shipment was damaged in shipping, please save the packaging and contact us immediately, so that we may file a claim with the shipper and replace your items for you.
Do you sell wholesale to stores? TOP
Yes! Three Fairy Babies welcomes wholesale buyers. Please click the following link to be taken to our wholesale store at PaperDreamsGifts.com. You'll find Three Fairy Baby products listed in the left side navigation menu.
Paper Dreams Gifts Wholesale
I really like the artwork here! Are there any copyright or usage issues with the graphics of these items? TOP
Yes, there is. Because most of these items are made by various artists, there are far too many varying policies on copyright issues for us to be able to give anyone permission to use these pictures on their own website or in any other way, even for personal, not-for-profit projects. We apologize for this stringent policy, but we feel it is the only way to protect our artists' rights. Thank you for respecting this! If you see someone using these graphics on another site somewhere, please email us at info@threefairybabies.com and let us know. We'd be grateful!
May I link to your website? TOP
Yes please! We'd love it. There is a banner graphic for your convenience on our Contact page. Please feel free to download it to your own hard drive and use it to link to us. Thanks!
I have a question that has not been answered here. How do I reach you to ask? TOP
You may reach us by email at info@threefairybabies.com.
Or via phone at: 818-567-4437
